Conversion funnel optimization is a critical parameter to improve the customer journey and drive sales. But often, business owners simply miss this opportunity. Optimizing your marketing funnel can triple your profits.
According to Salesforce’s study, nearly 68% of firms do not know about the customer journey funnel or haven’t attempted to measure it. The same survey highlighted that almost 79% of marketing leads never convert. However, if you have a good conversion funnel, you may end up hitting a 2-3% conversion rate, as per Wordstream. This is no mean feat!
Hence, there is a need for customer journey funnel optimization to attract customers to take the desired action on your website. In this blog, we will discuss how optimizing the conversion funnel can create a happy customer journey resulting in better sales and customer retention rates.
As one of the best digital marketing for small business firms, we’ll be discussing the following:
So, a lot to learn and a lot to discuss!
Stay tuned till the end for an enlightening experience!
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Not paying attention to the conversion funnel and its respective stages leads to a poor customer journey, ultimately impacting your business. However, first, you must clearly understand a conversion funnel and its critical stages!
What is a sales conversion funnel? As one of the most professional digital marketing for small business companies, we’ll make things lucid for you!
A conversion funnel, also known as a sales funnel or marketing conversion funnel, represents the various stages of a customer’s journey before they take the desired action on your website. You or your company’s digital marketer can use a marketing conversion funnel to drive the prospects toward a conversion point.
Now, if this process is not planned properly, hell may break loose!
Here, we have shared information about the much-talked-about - AIDA model.
This is one of the most popular and commonly used marketing conversion funnel models. It has four digital marketing funnel stages, as described below:
We’ll share the most successful conversion funnel optimization tactics to get your leads rolling. You can also refer to the marketing funnel guide to help you work from scratch. Here’re the adverse effects if your marketing strategy has not focused on conversion funnel optimization.
Here are the negative effects of poor conversion funnel optimization.
As shown in the image above, the awareness stage is one of the most critical phases in your marketing conversion funnel. This is the first stage where prospective customers learn about your products and services. However, poor conversion funnel optimization can divert your prospects to your competitor’s website!
According to GE Capital Retail Bank, 81% of retail shoppers conduct online research before buying. So at this stage, you must make sure to be that information source. Your website audience is random visitors who may not intend to purchase anything. However, proper messaging in this stage can induce interest and desire.
As per the ZenDesk Sales Statistics for 2023, 40% of marketers find prospecting the most challenging part of their job. They fail to convey the brand message properly to urge visitors to develop further interest. Hence, getting an expert opinion from a digital marketing company regarding conversion funnel optimization can help you boost sales.
What is your approach to developing an “Interest” in your products among prospective users, or are you just waiting for the competition to eat away the meal? If your strategy is not in place for this critical conversion funnel optimization stage, here is a nerve-cracking number.
According to PR Newswire, nearly 92% of consumers will visit your brand's website for the first time for reasons other than making a purchase So, 50 milliseconds to develop interest and retain 96% of the website audience is tedious and so pay attention to every tactic we will be unfolding going ahead.
Besides, creating awareness regarding your products and services among your website visitors is important to help them form a positive opinion about your website and show interest in your products. However, poor customer conversion funnel optimization makes businesses fail to create that interest with their content!
No Interest, Hence No Desire!
In the marketing conversion funnel, everything happens in a cyclic order. If you cannot communicate your brand’s message properly and create that interest among your leads, they will not develop a desire to show more interest in your products. In the event they may not return again to your website. Thus, your business and customer base are not going to increase further.
Wordstream shows an average landing page conversion rate of 2.35% across all industries. However, the top companies are converting at least 5.31% or more. This is possible due to proper marketing conversion funnel optimization. Poor conversion funnel optimization may decrease your conversion rate from less than 1% to nil.
With poor customer conversion funnel optimization, your business will fail to communicate its brand’s message properly. As a result,
The end result is that your visitor will not convert into your customer!
However, you can get expert opinions from digital marketing experts to help you out with conversion funnel optimization. Else you can also refer to how to build an effective sales funnel.
It’s time to check the techniques to optimize the conversion funnel.
Here we have shared the important steps to optimize your marketing conversion funnel and uplift user experience.
The first step in marketing conversion funnel optimization is setting up a goal in Google Analytics. Now, how to create a goal?
Follow the below steps:
Pro Tip: Goal setting is required throughout all the phases of your marketing conversion funnel. You need to figure out a different goal for each phase and set up Analytics accordingly.
This is one of the critical steps before optimizing your marketing conversion funnel. The behavior of your leads varies. Some exit right at the top of the funnel, whereas some exit at the bottom. But, when you figure out the touchpoint of your leads pouring in, you have begun in the right direction. Ask yourself the following questions:
Pro Tip: You can get answers to all these questions using heat map tools like Crazy Egg. Also, you can take help from a digital marketer to know the channels from where you are receiving more customers and the ones where you are lagging.
People visiting your website don’t intend to buy all the time. In addition, if you don’t make your presence felt, nobody will know that you exist. If customers don’t know about your products, why will they buy?
The most common methods to build awareness at the top of your marketing conversion funnel are:
Blogging
Blogging is a seasoned method to optimize your marketing conversion funnel to make your brand known to your audience. For that:
Leverage Social Platforms To Create Brand Awareness
You will be amazed that more than 4.48 billion people use social media worldwide. A study has found that 84% of users purchase a product after viewing a brand on YouTube. Such is the power of social media!
Pro Tip: Use social media dashboards like Facebook Insights, Twitter Analytics, and others to track the various levels of engagement in your social posts. You can also cross-promote your social pages on your blogs by asking your audience to follow your social pages for the latest product updates!
PPC Campaigns
As per the study, PPC ADs help boost brand awareness by 80% and generate leads 50% more efficiently than organic campaigns. Let’s look at a few of the benefits of PPC campaigns.
Pro Tip: Learn more about paid advertising platforms and go for page-level targeting.
After making your prospects aware of your products and services, it’s time to drive them further deep into the marketing conversion funnel. But do not push your audience to take an action. Rather, guide them towards your conversion point by engaging them to take small actions on your website.
You can start engaging your leads with the help of CRO services.
As per a study, targeting and accurately testing landing pages improves conversion rate by 300%. Another study by Marcus Sheridan shows that addressing customer queries can increase conversions by 80%. But businesses often miss this point. So, optimize SEO landing page in a way so that converts most of your leads. You must analyze the following basic elements of your landing page:
Pro Tip: Use heat map tools like Crazy Egg, Mouse Flow, Lucky Orange, Unbounce, and others. You can also perform usability or A/B testing. Also, a professional digital marketing company can help you analyze the effectiveness of your landing pages.
CTAs are quite critical as they ask your audience to take any action. It takes a lot of work, from curating a powerful CTA to its placement on your webpage.
Pro Tip: You can get expert opinions on curating conversion-driven CTAs from a professional website design company!
Often businesses skip optimizing contact forms. These forms create opportunities to add new visitors to your subscriber list and increase conversions.
Pro Tip: Use Lightbox Popups to get max conversions through your contact forms.
Also, read this Case Study……
Brian Tracy converted 6.8% of its visitors using Lightbox Popus coupled with exit-intent technology. Brian Tracy also implemented content upgrades. These content upgrades are lead magnets specific to what an audience reads at a particular time. The end result is Brian Tracy could achieve an 11.8% conversion of the leads.
After you have made your prospect aware of your products and created an interest among them, it's time to pre-qualify them further to help them understand whether you are the right choice for them. Yes, you will have to answer their questions about your products to create a sense of trust among them. So, you need to optimize the conversion funnel accordingly by following the below steps:
At “Desire” stage, you’re convincing your potential customers to buy your product or service at this stage. Therefore, you can offer discounts, trials or special offers to them or you could try to sell the product directly to your customers.
As per Content Marketing Institute, 75% of B2B marketers find emailers the most effective content marketing tools. So, start educating your prospective customers with intricate details about your products and services. Keep the following things in mind when doing email marketing:
Pro Tip: You can use e-mail marketing tools like Mailchimp, Sender, and others to generate automated and customized emails. Otherwise, you can get expert suggestions from digital marketing experts to develop the best-suited email campaign.
Through drip marketing, you can send ‘drips’ to your customers over a period of time. Drips are pre-written email messages to customers after that, use an autoresponder series to move your prospective customer directly to a conversion point.
Customer Relationship Management software helps businesses track various interactions with current and future customers. This tool helps identify your website visitors' position in your marketing conversion funnel.
You can hire a professional digital marketer to sail you through this step.
Finally, the most critical phase of your sales funnel. This is simply to sell your services!
Time to make the ask!
According to a study an average customer needs to pursue at least 7 times before they make a decision to purchase!
Give your customers an abundance of opportunities often to purchase your product, here are a few to mention:
If you are an e-commerce platform selling certain products, you have to offer your products regularly and proactively. This is an important step for e-commerce businesses to optimize the marketing conversion funnel for increasing conversions.
Get detailed insight through eCommerce conversion rate optimization tips.
If you are still unconvinced, approach a skilled digital marketer to help you promote your e-commerce business!
We’ve discussed the importance of using social media during the awareness stage of the funnel. But, social media can be beneficial throughout various stages of the funnel. After knowing about your brand, people might have questions about your products and offerings, which they will ask on social platforms.
Pro Tip: Try out the A/B test or Split Test for sure. Use social media monitoring tools like Hootsuite, Nexalogy, Mentionlytics, and others can be used.
We’re sure by now you’re quite aware of the best tactics to optimize your conversion funnel. However, planning and implementation are the keys. Professional digital marketing for small businesses plays an important role herein.
We create effective online marketing strategies for greater ROI!
At JanBask Digital Design, we help your brand develop and expand distinct digital footprints to - attract quality audiences, increase your sales online, and boost your brand identity! So, they keep visiting you again & again!!
Whether it's a startup or an established brand, our professional digital marketing for small business are tailor-made for every industry as we aim to:
Let's create an effective marketing strategy for your conversion funnel optimization!
Regarding marketing conversion funnel optimization, it is always important to strategize and test every stage of the funnel. Testing will get you actionable data for analysis and to take necessary action for optimization.
Understand your requirements first and then execute the strategies. Make sure your customers feel aligned with your business and want to return. This is how you will build and grow your customer base.
Working with professional digital marketing for small business firms will increase conversion rates and leads to improve customer journey funnel optimization.
Also, share your story if you’ve already implemented the above steps to optimize the marketing conversion funnel and yielded good results. If not, it's time to give us a buzz and get going with lead maximization.
Interested in Our Proven Strategies for Boosting Conversions?
1. How conversion funnels leads to a better customer journey?
Digital marketers can make use of conversion funnels to monitor the path that leads visitors from earlier interest to final purchase stage. Knowing the clear evolution along the online customer journey lets business owners identify opportunities to influence every step. Creating conversion funnels helps strategize campaigns.
2. How many steps do we need to include in our conversion funnel?
You can make use of a proven system: the 4-step conversion funnel, which goes through 4 stages: awareness, interest, desire, and action.
3. How do you increase funnel conversion rate and speed?
Are you wondering how to increase your funnel conversion rates and increase sales? We’re sharing a few best tips:
4. What is the main purpose of the conversion funnel?
The major purpose of developing a conversion funnel is to make more people travel through every stage and finally complete the last step or take the desired action.
5. What is a good conversion funnel?
As stated by Adobe Digital Index report, the overall avg. funnel conversion of majority of industries is approximately 3% and as stated by Prana Brush Rebecca - a good visit to lead conversion rate is 3.1% - 5%. I.e., anything over 2% is good conversion funnel.
6. How do you measure a conversion funnel?
As mentioned above a funnel conversion rate is the easiest metrics for sales funnel which indicates a percentage of leads who have been converted over a given time period. Divide the no. of conversions by the no. of leads generated and multiply it by 100 to get the funnel conversion rate.
7. What is another name for conversion funnel?
It is a marketing term which helps businesses to clearly understand the conversion path journey and it is also referred to as Sales Funnel and AIDA Model.
8. What factors can affect sales funnel conversion rates?
There are 6 factors that affect the conversion rate
1) Value proposal
2) Relevance
3) Clarity
4) Anxiety
5) Distraction
6) Urgency
9. What are the 2 most important factors in the funnel?
The most important factors at the top of the funnel are quite apparent includes – exposure and discovery.
10. What is the first phase of a conversion funnel?
The first phase of a conversion funnel is - Awareness Phase: where the prospects are introduced to your brand. I.e. brand awareness- This phase is used to help make our target audience aware of our brand.
P
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N
What a blog, I like it!! I am planning to start a business but was very confused about how to increase conversions by creating marketing funnel. But this blog will surely help me.
B
Thanks for giving such great ideas to create effect conversion funnels. I was looking for such a post for a very long time.
B
Earlier I was really confused as to whether I should start a business online or not and whether I will be successful. However, this blog on how to optimize conversion funnels to increase sales has cleared all my doubts.
S
Must read blogs for people willing to optimize their conversion funnels
S
In how many months can I see effective results if I follow your ideas? Please let me know!
P
Do you guys help in setting up a small business? I wanted to know because I want to hire your team for my organization as I am not familiar with the process well and will require professional help. Please let me know!
L
My friend and I were seeking information on conversion funnel ideas for a long time but could not find anything relevant. Then one of our colleagues shared the link to your article. I must say you have shared some effective ideas, I am impressed with!
J
Overall a nice blog, I was seeking information on the same for many days but could not find anything relevant. Then I came across your blog and found it really interesting and impressive. Thanks team!
C
I am new in the small business and also don’t have much information about conversion funnel and how to optimize it. Also, the team that I had hired didn’t respond well. Can your team help me with some more effective and useful marketing ideas!!
K
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